Google Analytics is a powerful tool that you should be using in your marketing mix. It allows you to view a magnitude of data from your website that you can use to assist in making educated marketing decisions. There are so many options with Google Analytics that it can sometimes be overwhelming on where to start and what features are the most applicable to your business. Listed below are some of the features that we find the most helpful for any e-commerce business.
We have previously covered Google Analytics. If you need a general overview of the application, you can see it here.
This section can be somewhat intimidating if you are unsure what to look for. By using the behavioral flow feature on Google Analytics, you will be able to track your user’s step-by-step experience navigating your website. It allows you to see what pages they clicked on, if they backtracked, and where you might have lost them along the way. Using data from this section can help optimize the journey for your users and guide them to making a purchase.
A behavioral flows feature that I find specifically beneficial, is that it shows you the page that visitors started on. This can help you better understand where the traffic from your site is coming from. Whether that is from a marketing campaign, social media advertisements, or users clicking onto the homepage from Google.
The audience reports gives you an insight into the users that are traveling to your website. It provides you with multiple variables that you can click on ranging from demographics, interests, and even the operating system they are running when visiting your site. Knowing this information about your traffic can help you make more direct connections with them and how you choose to represent your company.
There are many avenues in this section, but I think that one of the most interesting is the Behavior section. These reports provide a gold-mine for understanding how your audience is interacting with your website. It provides how recently they visited, the frequency of the users, the time they spent on the sight, the number of sessions, and multiple other things.
Do you consider yourself a Google Analytics pro? After using the software for a while it could be time to step your game up and try custom reports.
Using this feature of Google Analytics allows you to view your data exactly how you want to. To create your own custom reports in Google Analytics you just need to scroll down on the right side. It will provide you with multiple variables that you can customize to see the exact data that you want. Because of this it will help you save time by producing more efficient reports and provide you with the exact data that you’re looking for.
If you are still trying to gain more Google Analytics experience, I suggest checking out the training certifications that Google offers. There are six different courses that cover a wide range of topics. The certifications combine watching short videos with step-by-step tutorials to help you gain the most out of each course. Upon completion of these courses you will be able to set up more complicated configurations, more complex data analysis, and more marketing tools to help grow your business. You can find an overview of the certifications here.
We hope this article showed you just the beginning of Google Analytic's power. Utilizing these new features on Google Analytics will help you capture the full benefits and maximize your use of the application. If you need any assistance Google Analytics, feel free to reach out to our team.